Client Success Stories
When you manage 3.5 million customer interactions daily in 50 languages on six continents, your data needs to serve your organization at speed and at scale - and you need a cutting-edge vendor to support your operations. TTEC chose Aristeia to assist with information management strategy, decision support acceleration, and KM design over a ten-year engagement timeline.
CH2M (and its acquiring company, Jacobs) serve engineering challenges around the world, in areas like water, infrastructure, mobility, sustainability, and digital intelligence. When CH2M sought to transform its human capital management system, Aristeia got the call.
Mattersight’s cutting-edge SaaS opredictive customer analytics, speech analytics, and behavioral analytics technologies are used by Fortune 500 companies to analyze and optimize contact center performance. When the company began to reexamine its decision management processes, Aristeia was the vendor of choice
GeoPoll collects mobile handset text surveys on subjects like agricultural production, food insecurity, and government perception in 64 countries with 240 million total respondents. Aristeia was selected to streamline the company’s digital decision-making process.
The world’s leading provider of real-time labor market data products and analysis, Burning Glass collects and analyzes millions of job postings and resumes daily - and processes a staggering amount of data as a result. Aristeia was selected as a transformation advisor for the firm’s contracting operations.
A leader in cloud hosting solutions for enterprise operational ata management, Denovo has led literally thousands of successful implementations for Fortune 1000 organizations across the United States - and looked to Aristeia for advisory services when it came time to transform its own GTM strategy.
IceHook enables real time communications by providing infrastructure software as a service. The company’s innovative RouteNGN product revolutionized the way call routing was managed globally. When IceHook sought a digital services partner, Aristeia was the first choice.
The providers of the world’s fastest, most reliable and most popular database software in the world need no introduction. With 430,000 customers in 175 countries, Oracle is synonymous with business data. When Oracle’s Hyperion group went looking for vendors to smooth the path to Hyperion adoption in the public sector, Aristeia was the vendor of choice.
Flexential operates 41 datacenters across 21 U.S. markets, managing a 100GBps backbone with 11,000 cross-connects and 80 on-net carriers. With a data infrastructure that complex, the company required a transformation partner that could keep pace - and we did.
Serving over 190,000 patients in over 2,400 facilities nationwide, Fresenius is dedicated to helping people thrive on dialysis and live longer, healthier lives. When the company desired to transform its customer care operations from the ground up, Aristeia was the company’s first choice to lead the engagement.
Ritter brings telecommunications to rural areas of the United States, serving 45,000 customers in 89 communities. The company’s diverse consumption communities demanded a unique approach to digital transformation. Ritter selected Aristeia to refine its operating model and evolve its digital reach.
With 50,000 employees and a customer care presence across 66 BPO locations on 6 continents, StarTek’s follow-the-sun customer interaction management grid is an imposing data grid with significant ongoing management and optimization challenges, Aristeia was the company’s go-to for decision optimization.
FireRTC offers free online telephony technology that provides reach to U.S., Puerto Rico, and Canada with recording and sharing options. When FireRTC wanted to transform its go-to-market strategy, Aristeia was the transformational agent of choice.
RONIN TECHNOLOGY ADVISORS
The leading network infrastructure consulting firm in North America, Ronin provides network optimization advisory services, independent valuation of communications assets for acquiring firms, and a broad variety of digital business services as well. Aristeia has been Ronin’s transformation partner since 2015.
Interested in discussing your vision and objectives in data-centric digital transformation? Let’s talk.